How can we help you?
Most commonly asked questions
How secure is this platform?
We use smart-contract technology as an additional layer of database protection for storing balances and financial transactions of our clients.
The basic principle of blockchain technology is that it is a unique history consisting of a series of immutable records of data which is stored across the net. Falsifying a single record, or, in other words, trying to temper with any account on this platform, would mean falsifying the entire chain in multitude of instances, which is virtually impossible.
It is worth noting that for storing balances and data on the user’s financial operations we do not use their personal information. During registration each user is assigned a unique docket ID. Each user's data is stored under this docket number and is completely non-personalized.
You can find out more about safety and storage of your funds here.
What do I need to register?
In order to register, you need to provide a username and a valid email. No additional verification is required.
What is Cryptster?
Cryptster is a peer-to-peer cryptocurrency exchange platform where anyone can buy or sell cryptocurrency using convenient payment method of his or her choice. We act as an intermediary between buyers and sellers being the guarantor of a fair trade.
The company believes in advanced technologies that make money transactions easy and safe, so protection of the anonymity and confidential information of our customers is the key to our success and good name.
The interface of the platform is intuitive and easy to use for both beginners and advanced traders.
We also offer simplified account registration without asking you to provide all kinds of proofs of identity. All you need is a valid e-mail address.
How to protect my account?
Very often, people are the weakest link in crypto security. We highly encourage you to create strong passwords and not to show them to anyone.
The next important step is to set up two-factor authentication (2FA). We advise to keep the backup keys separately from other passwords.
See how to set up 2FA here.
For any unresolved issuessubmit a ticket