Each country has its own requirements as to what documents need to be submitted for verification. By default, selfie is not a must – front and back of the document is usually enough. However, some countries are more strict than the others. To comply with their requirements, we may request to provide a selfie as well.
If you received from us a letter asking to provide selfie where the user holds provided document. If you wish to complete the verification process, go to Settings. Scroll down to Verification section and click UPLOAD opposite ID verification.
Upload the document and click SEND TO REVIEW.
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